Unable to add user to my organization

If you are an admin owner and unable to add a user to your group, it could be due to one of the following reasons:

1. The user has already set up an account and created a separate organization or has a separate paid account. To resolve this, they need to cancel their subscription. Afterward, please try to add them to your group again.
2. The user has not verified their email address. Ask them to verify their email and then try again.
3. The user has not accepted the invitation to join your account. Please ask them to check their email, including the junk/spam folder, and try again.

If these steps do not resolve the issue, please contact support.