How to Change the Currency on Your Subscription

If you’ve signed up with the wrong currency and need to change it, follow these steps to adjust your subscription:

Step 1: Contact Support to Cancel Your Current Plan

The first step is to reach out to our support team. Our team will assist you in cancelling your current subscription plan in our payment system.

Step 2: Sign Up Again with the Correct Currency

After your current plan has been canceled, you will need to sign up for a new subscription. This step is performed by you.  Visit the subscription tab under settings.

During the sign-up process, make sure to select the correct currency that you wish to be billed in.

Step 3: Receive a Credit for Your Previous Payment

Once you have successfully signed up with the correct currency, our team will issue a credit to your account. This credit will be for the full amount of your previous payment, minus any applicable fees.

Important Notes:

• Be sure to select the correct currency during your new sign-up process.
• The credit will be applied once your new subscription is active.

If you have any questions or need further assistance, please don’t hesitate to contact our support team. We’re here to help make this process as smooth as possible!