Safari Microphone Issues Access

Refer to the below image of Safari settings page which needs to have permission to PatientrNotes 

How do I re-enable access to the microphone in Safari?

If you do not get a prompt to enable your microphone, or you begin using PatientNotees and get an alert at the beginning of a session about enabling your microphone, follow these steps:

1. Start by clicking the small red microphone icon in the browser address bar
2. In the pop up that appears, select Always allow on PatientNotes.app

If no microphone displays, you may need to adjust your system settings to recognize a microphone.

‍My browser has access to the microphone but PatientNotes still can’t hear. What do I do?

You may need to change your system preferences to recognize your device’s internal microphone.

iPad 

You can follow these 5 steps:

1. Tap the settings icon
2. Find Safari within the menu options along the left side of the screen
3. Scroll down to "Settings for Websites" and click Microphone
4. Choose Ask if you want Safari to request access every time you visit a website - or - choose Allow to allow the use of the microphone without permission every time you visit a website

‍

Mac

1. Click the Apple icon in the upper-left corner
2. Select System Preferences‍
3. Click the Sound option
4. In the Input tab, select your microphone and adjust the volume to at least 50%
5. Close (x) the window when you’re finished