Do I Need an app to Record a Session?

No — you don’t need the iOS app open or installed to use PatientNotes.
You can record sessions using either the web browser or the optional iOS app, depending on your preference and device.

🌐 Use PatientNotes on Any Device

You can access and use PatientNotes from:

• 💻 Laptops and desktops (Mac or Windows)

• 📱 Smartphones

• 📲 iPhones and iPads

• 🖥️ Any modern web browser (Chrome, Safari, Edge, etc.)

Even though our name ends in “.app”, this simply reflects that PatientNotes is a web-based application, not just a mobile app. You do not need to download the app — the browser version works across all supported devices.

✅ You Do Need a Session Open to Record

While you don’t need to use the mobile app, you must have a session open in order to start recording.
This ensures your audio is securely tied to the correct patient or consultation.

➡️ Learn how to start a session here

📱 When Should I Use the iOS App?

The iOS app is a helpful option if:

• You're regularly using an iPhone or iPad

• You want increased stability during audio recording

However, it’s completely optional — all features are available via the browser too.

➡️ More on using PatientNotes with iPhone

🔁 Summary

Still unsure what setup is best? Contact support — we’re happy to guide you!