Fixing audio issues in Google Meets

To capture audio efficiently during telehealth sessions using Patientnotes.app, especially when encountering restrictions from telehealth platforms like Google Meet, an audio capture tool is essential. Google Meet, for instance, has recently updated its output settings, potentially limiting recording capabilities. This guide outlines the steps for setting up an effective audio capture system using Dipper.audio for Mac users (a Windows solution is in development).

Configuring Google Meet for Desktop Use

1. Initiate Google Meet as a Desktop App:
   • Navigate to the Google Meet website.
     
     
   • Click on the "Settings" icon.
     
   • Scroll down to "Save and Share", then click to expand it.
     
     
     
   • Select "Install Google Meet" to add it to your desktop.
     
     
   • Launch Google Meet from your desktop to ensure it runs correctly.

Installing the Mac Companion Tool

To ensure seamless audio capture during your telehealth sessions with Google Meet and integration with Patientnotes.app, follow these steps:

Guide to Setting Up Telehealth for Mac

If you're using a Mac with headphones or telehealth systems such as Google Meets or Microsoft Teams, our Telehealth for Mac tool is essential for you.

What does the Mac companion app do? The app allows you to record audio from any telehealth platform seamlessly. This ensures that audio from both parties can be effectively transcribed into PatientNotes.

Availability: This tool is available for free to all PatientNotes subscribers.

Installation Guide:

1. Download the App:

   • Download the Telehealth for Mac tool here: Download the audio app

2. Install the App:

   • Once downloaded, open the installer and follow the on-screen instructions to install the app on your Mac.

3. Configure Your Settings:

   • Open the PatientNotes Mac app. You will find it in the top menu bar of your desktop.
   • In your preferred telehealth application, adjust your audio settings:
     • Set your speakers to "PatientNotes Output (Virtual)."
     • In PatientNotes, set your microphone to "PatientNotes Input (Virtual)."

4. Start Recording:

   • You’re all set! Begin your session and start recording directly within the app.

By implementing these instructions, you will be able to record audio without any interruptions or loss of quality due to platform constraints or audio output limitations. For optimal performance, we recommend conducting a test session to confirm that your setup is correctly configured.

The companion tool is only available for Mac- we expect a windows version to be available soon.