Troubleshooting and FAQ
Find easy solutions with our Troubleshooting and FAQ guide.
- How to Include Date and Time in Your Prompts
- Organizational Plan
- Issue with Staff Logging In After Receiving Invite
- Can I Use an iPhone to Record During a Call?
- How to Change 'Patient' to 'Client'
- How to De-identify Client Information in Prompts
- I cannot create a letter or report from my clinical notes.
- How can I improve the quality of my notes?
- Compliance Resources
- Using PatientNotes for Classes
- Can I retrieve a deleted session?
- Safari Microphone Issues Access
- Resolving Gmail Integration Issues
- Understanding Session Expiry and Storage Duration
- Understanding Privacy and Security of PatientNotes
- Access to audio files
- Transcript Not Generating- audio input quality
- Adding in a consent field to your notes
- Where to Find Transcripts
- Unable to add user to my organization
- Troubleshooting Recording Issues on Patientnotes.app
- Character Limit
- Nookal Content Formatted: A Guide to Copy Options
- Troubleshooting Integration
- Issue- Clinical notes not generated from Recordings
- How to Rename a Prompt
- Telehealth Audio Issues with Headphones
- External microphones - Chrome/ Android devices
- Mic permissions- Chrome Browser
- Mac Audio Virtual Cable